True dat. Von The Guardian:
What makes this so interesting is not just that retailers employ more than one in 10 British workers, or that supermarket bosses such as Terry Leahy or Justin King are often mimicked by executives in other businesses. It’s that management thinkers such as Tom Peters and Charles Handy have spent decades telling us that the workplace of the future is a shiny, hi-tech grotto where people are free to exercise initiative and innovate. Yet the reality is that innovation is imposed on staff and where initiative is encouraged it’s within heavily circumscribed borders. Grugulis and her colleagues note how one manager broke with orders on displaying goods; the resulting layout was far better, and yet he implored the academics not to take photos for fear head office would find out.
Not all routine is bad. The commutes, the tea breaks – these make up the essential scaffolding of our working days. But when more and more of your work is claimed by routine and control, it becomes hard to bear, especially when you have the qualifications that entitle you to expect more.